Privacy Policy
Last updated: October 23, 2026
Adhira Technologies Pvt. Ltd. ("Adhira", "we", "us", "our") operates the Adhira School ERP platform, including the website and the "Adhira School Management" mobile app for Android (package com.adhira.myapp). This Privacy Policy explains how we collect, use, share and protect the personal data of schools, students, staff and parents who use our platform and app.
1. Information We Collect
We collect information you provide when registering your school, including school name, address, contact details and the names and details of students, staff and parents entered by school administrators. Through the website and mobile app we also process: names, email addresses and phone numbers; attendance, homework, exam and fee records; messages exchanged between parents and teachers; and payment request details (such as UPI transaction IDs) submitted by parents. We also collect usage data such as features used and login timestamps to improve the platform. The mobile app does not access your device location, contacts, camera or photos, and does not contain advertising or third-party analytics. Accounts are created by school administrators; users cannot sign up from within the app.
2. How We Use Your Information
We use your information solely to provide and improve the Adhira school management platform. This includes sending transactional notifications (attendance alerts, fee receipts, exam results) as configured by the school. We do not use student or parent data for marketing purposes.
3. Data Storage & Security
Data is stored on secure servers operated by our hosting provider and protected by a web application firewall. All data exchanged between the website or mobile app and our servers is encrypted in transit using HTTPS (TLS). Passwords are stored only as one-way hashes. Access to production data is restricted to authorized personnel only.
4. Data Sharing
We do not sell, rent or share your data with any third party for commercial purposes. We share data only with trusted service providers (e.g., SMS gateway, payment processor) strictly to deliver the services you have subscribed to, under data processing agreements.
5. DPDP Compliance
Adhira is compliant with India's Digital Personal Data Protection Act, 2023 (DPDP Act). We process personal data only with consent and for specified purposes. School administrators acting as data fiduciaries are responsible for obtaining appropriate consents from parents and staff.
6. Data Retention
We retain your school's data for as long as your subscription is active plus 90 days after termination, during which you may export your data. After this period, data is securely deleted. You may request earlier deletion by contacting our support team.
7. Your Rights
You have the right to access, correct or delete personal data held about your school or its members. You may exercise these rights, including requesting deletion of your account and associated data, by contacting your school administrator or emailing us at support@adhirasolutions.com. We will respond within 30 days.
8. Cookies
We use essential cookies required for the platform to function (authentication, session management). We do not use third-party advertising or tracking cookies. You may disable non-essential cookies in your browser settings.
9. Changes to This Policy
We may update this policy from time to time. We will notify registered school administrators by email at least 14 days before any material changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
10. Contact
For privacy-related queries, write to support@adhirasolutions.com or contact us at our registered office: Adhira Technologies Pvt. Ltd., Hitech City, Hyderabad, Telangana 500081, India.